Refund Policy

Right of withdrawal

A consumer can dissolve an online purchase during a cooling-off period of 14 days without giving any reason, provided that the product has clearly not been used.

The cooling-off period of 14 days as referred to in paragraph 1 commences on the day after the consumer has received the product.

The consumer can make his appeal to the right of withdrawal known via

The consumer is obliged to return the product within 14 days after notification of his right of withdrawal, failing which his right of withdrawal will lapse.

Refunds Payments

It may take up to ten working days for the customer to receive the refunded amount.

A refund can only be sent to the original payment method.